Return & Refund Policy for ReelVibe.co

Last updated: June 23, 2026

At RockingPot.Co, customer satisfaction is important to us. If you are not completely satisfied with your purchase, we’re here to help.

Returns

You may request a return within 30 days of receiving your item.

To be eligible for a return:

• The item must be unused and in the same condition that you received it.

• The item must be in its original packaging.

• Proof of purchase or order confirmation is required.

Certain items may not be eligible for returns, including:

• Gift cards

• Final sale items

• Personalized or custom-made products

Damaged or Incorrect Items

If your order arrives damaged, defective, or incorrect, please contact us within 7 days of delivery.

Please include:

• Your order number

• A description of the issue

• Photos of the item and packaging

We will work quickly to resolve the issue with a replacement or refund.

Refunds

Once we receive and inspect your returned item, we will notify you regarding the approval of your refund.

If approved, your refund will be processed to your original payment method within 5–10 business days, depending on your bank or card provider.

Shipping costs are non-refundable unless the return is due to our error.

Exchanges

We only replace items if they are defective, damaged, or incorrect.

Return Shipping

Customers are responsible for return shipping costs unless the item received was damaged or incorrect.

We recommend using a trackable shipping service, as we cannot guarantee receipt of returned items.

Order Cancellations

Orders may be canceled within 12 hours of purchase. After this period, orders may already be processed or shipped and can no longer be canceled.

Contact Us

If you have any questions about this Return & Refund Policy, please contact us:

• Email: rockingpot.co@gmail.com

• Website: www.rockingpot.co